|
GTS Travel specializes in discounted hotel bookings worldwide through gtahotels.com and otel.com. Today using XML technology gtstravel connects directly to thousands of travel suppliers worldwide. Our internet business has helped over 1 million customers get the lowest hotel rates since 2000. For over thirty years, hoteliers have trusted gtstravel to distribute their inventory; our contract rates are unbeatable in the industry. GTS Travel enables travel consumers to book significantly discounted accommodation at more than 24,000 hotels in over 114 countries. We cover over 3,500 cities across Europe, Asia, Africa, Australia, North America, South America and the Middle East. Our area of coverage continues to grow, with new destinations added every month.
Mission Statement
It is our intention to become the one-stop-shop for consumers seeking the lowest hotel rates world-wide, and for them to book with confidence in the knowledge that our prices are unbeatable.
The Team
The technology is crucial to the success of GTS Travel but underpinning the system we have people committed to giving the highest level of customer care.
With offices in the United States and in Europe, we have a Customer Service Team dedicated to providing you with a friendly, efficient service 24 hours a day. In the European office we have 60 staff dedicated to taking calls.We have toll free telephone numbers to ensure that customers do not incur any extra costs.
There is always someone available at our offices to handle your concerns. Whether it is a room change, an upgrade, or a change in travel plans altogether; we’re here to assist you.
Business Model
It is because of the way we contract our hotels that we get the lowest available rate. We book large allotments and this works to our customers’ advantage – we can offer significantly discounted prices online. Before the internet revolution these rates were only available to travel agents – now through our system anyone can access them. It shouldn’t be a surprise that our rates are so low! We can guarantee such consistently low rates because we do so much business.
Travel Accreditation
Websites owned by gtstravel are accredited by the travel industry, which include membership of IATA, ASTA and TURSAB.
|
 |